Interviews and insights to help tourism businesses become remarkable.

VIDEO: How to use the Customer Journey Map to make marketing decisions in your tourism business.

In this video we cover;

  • What the Customer Journey is
  • Why it’s important to understand it for your tourism business
  • Thinking about marketing channels at each stage of the Customer Journey
  • Your role as a tourism business owner, or marketer, in moving customers through their journey to, and with, your product or service



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