VIDEO: How to use the Customer Journey Map to make marketing decisions in your tourism business.

In this video we cover;

• What the Customer Journey is
• Why it’s important to understand it for your tourism business
• Thinking about marketing channels at each stage of the Customer Journey
• Your role as a tourism business owner, or marketer, in moving customers through their journey to, and with, your product or service

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A concise framework to build a tourism business that people love, pay more for, and rave about.

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